@oldteacher wrote:
Hoping the get answer "here" for big issue. Email support seems to take a very long time.
Forked out $200 for software, branding removal and extra year of updates. Hope it was a good investment, not feeling the love at moment:)
My issue is exeoutput will not access an internal hard drive. Will access my C drive and all attached USB drives.
The drive it will not access is standard NTFS format, in a physical bay and not a single other software on my system has issues with it. The disk has been error checked and cleaned up which I did just to make sure. A work around is to move all the files to another hard drive, but why should I have to do that?
Here is video showing my issue in real time: http://screencast-o-matic.com/watch/cojqIwfA70
What do I need to do? Really like to have a trouble free experience...
Thanks,
Susan
Posts: 6
Participants: 3